Skip to main content

How is my child's information kept safe?

Written by Moritz

Your child's privacy and safety are very important to us. We use secure systems to protect all personal information and follow strict privacy guidelines at every step. You can trust that your family's details are handled with care and respect.

Data minimisation. We only ask for the basics - such as first name, age, interests to get going. If you want you can provide further data such as milestones, reading levels etc.

Security. Information is encrypted in transit and at rest with strict, role-based access for a small, trained team.

No selling. No ads. We never sell personal data or share it with advertisers.

Trusted processors only. Printers/shipping partners receive only what's required (e.g., name/address) under GDPR-compliant agreements.

Parent control. From your dashboard you can view, update, export, or delete your child's details at any time; we'll honour requests promptly.

Retention. We keep data only as long as needed for your subscription and legal requirements, then delete or anonymise it.

Kids' privacy. Journee is set up for parents/guardians to manage a child's info; we don't knowingly collect data directly from children.

Questions? Reach us at [email protected] or see our Privacy Policy for full details.

Did this answer your question?